Someone published information for thousands of Ring accounts late last month. The data included email addresses, passwords, time zones, and even camera names like “front door.” Armed with this info, anyone could access your Ring account.

Once logged in, they can watch live footage from your cameras. They also gain access to your address, phone number, and payment information. Only two-factor authentication can block these unwelcome logins. We’ll tell you how to activate 2FA later in this post.

Ring Denies Fault

Ring has suffered from multiple security issues including compromising vulnerabilities and spying employees. However, Ring says this leak isn’t their fault. No one really knows where the account information came from, but Ring released the following statement:

Ring has not had a data breach. Our security team has investigated these incidents, and we have no evidence of an unauthorized intrusion or compromise of Ring’s systems or network. It is not uncommon for bad actors to harvest data from other company’s data breaches and create lists like this so that other bad actors can attempt to gain access to other services.

Ring doesn’t deny the severity of the problem though. According to Ring, they’ve notified customers and started resetting passwords. However, Ring customers contacted by news outlets say they haven’t heard from Ring at all.

Protect Your Ring Account

Your account may not have been compromised, but don’t let that prevent you from securing your account. First, change your password to something you haven’t used anywhere else. Better yet, let a password manager, like Last Pass or 1Password, pick out a password for you.

Next, activate two-factor authentication (2FA). Besides a password, 2FA requires a randomly-generated code that’s sent to your phone. You should use two-factor authentication with online accounts wherever available. In most cases, it’s the best means of protecting your account from compromise.

Follow the steps below to enable 2FA on your Ring account.

  • Open your Ring app.

  • Tap the three-lined icon on the upper-left corner of your screen to open the side menu.
  • Tap Account.
  • Tap Two-factor Authorization under enhanced security.

  • Tap Turn on Two-factor.

  • Enter your password.

  • Enter the mobile phone number you wish to have the two-factor authorization code sent to.

  • Enter the six-digit code that was texted to your phone.

  • Tap Continue.

RIng 2FA

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